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ESKA ITeam

SentinelOne’s Singularity MDR

The world has changed rapidly – a fact that cannot be ignored. In the past few years, we have witnessed an unprecedented acceleration in the digital transformation of companies worldwide. But are security teams ready for these changes? How can they keep up with doing everything faster, better, and more cost-effectively with limited budgets and resources? Is it even possible?


This is precisely why SentinelOne introduces Singularity MDR — a solution that empowers security teams to effectively detect and respond to threats both on endpoints and beyond. It's not just another tool; it's the answer to the complex challenges enterprises face today: reducing risks, increasing efficiency, and gaining confidence in the security of their infrastructure.

How does an AI-based platform combine with expert security knowledge? How does Singularity MDR help businesses not only respond to attacks but also predict them? Let’s explore these questions in more detail.


Overview of Singularity MDR




What is Singularity MDR?


Singularity MDR (Managed Detection and Response) is an effective solution for those looking to enhance their cybersecurity without the need to build their own Security Operations Center (SOC). MDR stands for managed detection and response to threats within an enterprise environment. It provides a comprehensive approach to protecting various infrastructure elements: endpoints (computers, servers), networks, cloud environments, and user identities.


Singularity MDR uses artificial intelligence to monitor environments in real time. The platform can analyze events and instantly track potential threats, taking appropriate response measures. This allows organizations to minimize downtime and the risk of data loss, even with limited resources.


This solution removes the burden of cybersecurity management from the company's shoulders. The platform automatically responds to threats, providing proactive system protection regardless of its scale. Thus, Singularity MDR becomes a virtual defender, enabling organizations to effectively safeguard their infrastructure without significant investments in an in-house cybersecurity team. Singularity MDR is not just about protection from known threats; it's a tool for predicting and preventing new attacks.


At the Black Hat 2024 conference, SentinelOne announced the general launch of its Singularity MDR and Singularity MDR + DFIR solutions.


A Quick Recap:


  • MDR (Managed Detection and Response): This is a comprehensive service that provides continuous monitoring, detection, and response to cyber threats. MDR utilizes advanced tools, such as artificial intelligence, machine learning, and analytics, to protect endpoints, networks, cloud infrastructures, and data. MDR service providers have expert teams that manage security in real-time.


  • DFIR (Digital Forensics and Incident Response): This involves practices for investigating cyber incidents, analyzing digital evidence, and recovering systems after an attack. DFIR specialists use digital forensics methods to uncover the details of an incident, its scope, and entry points. They also develop strategies to minimize the attack’s impact and prevent future threats.


Combining MDR with DFIR not only provides enterprises with real-time threat detection and response but also enables deep analysis and recovery post-incident. This holistic approach enhances cybersecurity by covering the entire threat lifecycle — from detection to recovery and analysis.


These new services combine the power of the AI-driven Singularity platform with deep cybersecurity expertise. They offer businesses comprehensive protection for endpoints, identities, networks, and cloud workloads, enabling them to secure their infrastructure effectively and at scale. These services are designed for organizations with limited resources, providing the support needed to counter increasingly sophisticated cyber threats and stay ahead of attacks. Let’s explore the key features and capabilities of this platform.


Key Features


Automated AI-Based Threat Detection


SentinelOne Singularity MDR uses powerful artificial intelligence and machine learning algorithms to analyze user and system behavioral patterns. This feature enables the platform to detect unusual activities, which may indicate malicious behavior, as well as new types of threats that have not been previously encountered. The advantage of using AI is that it not only quickly analyzes vast amounts of data but also adapts to new threats without constant updates.


Digital Forensics and Incident Response (DFIR)


SentinelOne Singularity MDR integrates robust tools for Digital Forensics and Incident Response (DFIR), enabling rapid investigation of security incidents. The platform captures all necessary data for analysis, including event logs and user activity, allowing security analysts to gain a clear understanding of the incident. DFIR helps identify not just the source of the threat but also any potential further risks.


Proactive Breach Protection


SentinelOne Singularity MDR uses threat prediction mechanisms based on past attacks and behavioral analysis. The platform is continuously updated to identify new attack vectors and provides enterprises with the tools to prepare for potential security breaches. This includes regular security policy updates and automated tools for blocking potential threats before they cause damage.


Automated Response and Threat Isolation


When a threat is detected, SentinelOne Singularity MDR automatically responds to isolate infected systems and block malicious processes. This immediate action stops an attack without waiting for a manual response from security analysts. Such automation is a key element of the platform, significantly reducing downtime and minimizing damage from attacks.


Key Benefits of Singularity MDR


Comprehensive Coverage

One of the main advantages of SentinelOne Singularity MDR is its ability to provide comprehensive coverage of an entire company's infrastructure. The platform offers protection for endpoints, cloud services, and networks, ensuring complete control over all aspects of cybersecurity.


How it Benefits Cybersecurity: By providing unified protection for all components of the IT infrastructure, Singularity MDR helps eliminate "blind spots" that cybercriminals might exploit. This means every device and resource within the company is constantly monitored, minimizing the risk of data leaks or system breaches.


Fewer False Alarms, More Valuable Alerts

Using artificial intelligence, the platform significantly reduces the number of false alerts that often distract cybersecurity teams. Singularity MDR provides only the most crucial notifications that require immediate attention.


How it Benefits Cybersecurity: Reducing the number of false alarms allows analysts to focus on real threats, increasing the team's overall efficiency. This enables faster response to actual incidents and reduces the overall workload on cybersecurity professionals.


24/7 Monitoring by Experts

SentinelOne provides round-the-clock monitoring and support by cybersecurity experts who continuously monitor network activity and are ready to respond to threats immediately.


How it Benefits Cybersecurity: Companies no longer need to expand their staff or maintain 24/7 operations. Expert monitoring allows for threat detection and response even outside of business hours, which is critical for companies operating in multiple time zones or those that cannot afford to maintain a full-time security team.


Personalized Services and Consultations

In addition to automated monitoring, the platform offers personalized consultations and support. Experts help customize the system according to each business's needs, making the solution adaptable and flexible.


How it Benefits Cybersecurity: Personalized consultations help companies better understand their vulnerabilities and configure defenses to prevent future attacks. It also provides professional assistance during incident investigations or when planning new security policies.


Real-World Use Cases and Metrics


MDR (Managed Detection and Response) services have become increasingly popular for bolstering security teams by providing continuous threat monitoring and response. However, not all MDR solutions are equally effective. Many providers use outdated approaches without a proper technological foundation, making integration challenging. This often leads to security teams being overwhelmed with excessive alerts rather than simplifying their work.


SentinelOne Singularity MDR stands out by being fully built on the AI-powered Singularity platform. By combining these technologies with MDR analysts' expertise, the solution enables faster and more accurate threat investigations. Utilizing advanced EDR tools and threat intelligence, the platform ensures prompt decision-making and response.


Real-World Application: 


Companies in the financial sector process millions of transactions daily and receive tens of thousands of alerts, many of which are false positives. Most MDR solutions would only add to the incident count. However, with Singularity MDR, the security team receives only critical notifications — less than 1% require intervention, as all other threats are automatically neutralized. This greatly simplifies operations and reduces resource strain.


Importantly, the analysts behind this solution have years of experience managing investigations worldwide, working with companies of all sizes, from small startups to large corporations. For example, in the case of a large retailer operating in multiple countries, the analysts quickly identified a threat spreading across several cloud environments. Instead of waiting for the problem to become critical, the threat was isolated at an early stage, saving thousands of dollars and protecting the company's reputation.


Clients have access to all the results of the internal analytics — they can review investigation logs and actions taken, ensuring transparency in security processes. The Vigilance MDR service, also based on this approach, has received high ratings from users. For example, it has been rated 4.7 out of 5 on Gartner Peer Insights and 4.3 out of 5 on Peerspot. These high ratings confirm that the solution not only meets expectations but also delivers tangible business benefits, helping reduce risks and improve security within an organization.


Incident Response Capabilities


Let’s take a closer look at the incident response capabilities and DFIR (Digital Forensics and Incident Response) support provided by Singularity MDR.


Automated Incident Response


One of the main advantages of SentinelOne Singularity MDR is its ability to automatically respond to incidents. The platform takes automatic measures to isolate threats, block malicious actions, and neutralize attacks without human intervention. This is achieved through the deep integration of artificial intelligence and machine learning, which allows the platform to detect threats based on behavioral patterns and instantly take action to eliminate them.


Automated actions include:


  • Isolation of infected systems: Singularity MDR blocks infected systems to prevent the threat from spreading to other parts of the infrastructure.

  • Termination of malicious processes: The platform can automatically terminate suspicious or harmful processes, stopping the attack in its tracks.

  • Blocking network activity: The system can restrict network activity of infected systems, preventing data leakage or further spread of malware.


How It Works in Practice


Case: During a large-scale ransomware attack in a major logistics company that attempted to spread through network endpoints, Singularity MDR automatically isolated the infected devices. This not only prevented further spread of the threat but also stopped the attack before it could encrypt the company's critical data. As a result, the company avoided severe financial losses and preserved its reputation.


Tools for Digital Forensics and Incident Response (DFIR)

Digital forensics (DFIR) is an integral part of the Singularity MDR platform. DFIR tools help not only detect and stop attacks but also conduct a thorough investigation of incidents. This allows businesses to study how the threat penetrated the system, assess potential damage, and implement measures to prevent similar incidents in the future.


Key Components of DFIR in Singularity MDR:


  • Evidence Collection: The platform records all critical data during an incident — from event logs to specific user actions involved in the attack. This helps pinpoint how the breach occurred and determine the necessary steps to prevent future attacks.

  • Real-Time Threat Analysis: DFIR tools allow analysts to track the consequences of an attack as well as its real-time progression. This helps to understand how the threat evolves and identify its weak points for quick neutralization.

  • Post-Attack Recovery: After an incident is resolved, Singularity MDR provides tools to restore systems to their normal state, along with detailed reports of actions taken during the attack and recommendations for improving future security.


Example of DFIR in Use


A large retail network in North America became the victim of a complex internal attack, during which hackers gained access to employee accounts. With Singularity MDR in place, the threat was quickly detected and neutralized. Cybersecurity experts promptly identified the source of the problem, while the digital forensics tools traced all the attackers' actions. The evidence collected was not only used for an internal investigation but also served as the foundation for legal proceedings. As a result, the company minimized losses and quickly restored customer trust through the effective actions of its security team.


Preparedness for Breaches and Proactive Preparation


In addition to responding to existing threats, Singularity MDR ensures readiness for future incidents by regularly assessing vulnerabilities and proactively preparing the infrastructure for potential attacks. This includes analyzing current security policies, penetration testing, and employee training.


  • Proactive Threat Analysis: The platform allows analysts to study past attacks and forecast future threats. This helps businesses prepare for new types of attacks and minimize risks from unknown threats.


  • Vulnerability Detection: Through automated vulnerability scanning, Singularity MDR regularly checks the infrastructure for weak points that could be exploited by attackers.


Automatic Blocking and Isolation


A key advantage of Singularity MDR is its ability to automatically isolate compromised systems and block malicious processes. This helps quickly stop the spread of an attack, even when it is in an active phase. Isolation of infected endpoints reduces cybercriminals' ability to penetrate further into the system and allows analysts to focus on studying the attack while the threat is already contained.


Example: During an attack on the cloud resources of a European technology company, Singularity MDR automatically blocked access to critical servers and limited network activity on the affected endpoints. This stopped the attack before it could cause serious damage to the infrastructure. Moreover, the platform reduced network load, allowing the company’s products to continue functioning without delays or service quality issues. Thanks to this, the company quickly resumed its operations without significant disruptions.


SentinelOne Singularity MDR provides powerful tools for rapid and effective incident response, ensuring not only automatic threat neutralization but also an in-depth analysis of each incident for further security system improvements. With DFIR capabilities, companies can quickly recover from attacks, preserving both their data and reputation.


Real-Life Examples and Use Cases of SentinelOne’s Singularity MDR Solution


Combining AI-driven automation with expert support makes this platform a powerful tool for countering modern threats. In this section, we will look at several examples of how and in which cases companies have used SentinelOne’s Singularity MDR solution and the results they achieved.


Financial Organization in the USA


  • Company: A large financial institution in the United States.

  • Circumstances: The client was looking for a reliable solution to secure its critical financial systems, which had become targets for various cyberattacks, including phishing, ransomware, and targeted attacks on internal systems. It was crucial not only to detect threats in real-time but also to ensure continuous monitoring in changing environments.


How SentinelOne’s Singularity MDR Helped:SentinelOne’s Singularity MDR was deployed to monitor the company's endpoints and network resources. Through AI-based automated detection, the platform quickly identified suspicious activities and threats before they could cause damage. Specifically, the solution helped prevent several malicious actions at the user account level. The financial institution also noted a reduction in false-positive alerts, allowing its internal security team to focus on real threats.


Results:

  • A 70% reduction in false-positive alerts.

  • Detection and isolation of several critical threats before they could inflict damage.

  • 24/7 monitoring provided by the SentinelOne MDR team, enhancing security during unstable periods of operation.


Retail Network in Europe


  • Company: A large retailer operating in multiple European markets.

  • Circumstances: The company used multiple cloud platforms to serve its online stores and retail networks. The growing number of cloud environments and increasing internal management complexity elevated the risk of cyber threats. In particular, the company needed to protect customer data and financial information from potential attacks.


How SentinelOne’s Singularity MDR Helped:After integrating SentinelOne’s Singularity MDR, the company was able to centralize its infrastructure monitoring. The platform enabled threat detection across all levels of the infrastructure and provided real-time alerts on potential attacks. Furthermore, automated incident response allowed the isolation of compromised devices, PCs, and other equipment without disrupting key business processes.


Results:

  • Reduced incident response time from several hours to just a few minutes.

  • Protected customer data from potential leaks during phishing attack attempts.

  • Continuous real-time protection of the network, cloud platforms, and point-of-sale systems.


Healthcare Company in North America


  • Company: A network of hospitals and medical institutions in North America.

  • Circumstances: Medical institutions constantly work with sensitive patient information, and any attack can have severe consequences. The company faced an increasing number of threats due to the growing use of IoT devices and patient data management systems.


How SentinelOne’s Singularity MDR Helped:SentinelOne’s Singularity MDR was deployed to monitor and secure both endpoints and medical devices. With its automated response features, the platform detected and isolated suspicious activities, providing additional protection for patients' confidential information.


Results:

  • Reduced the risk of patient data leaks.

  • Protected IoT devices and medical systems from ransomware attacks.

  • Rapid threat response helped avoid significant disruptions in hospital operations.


Conclusion


SentinelOne’s Singularity MDR has proven to be an effective solution for ensuring cybersecurity in today's dynamic digital environment. Given the ever-growing complexity of threats, companies need more than just tools for incident response; they need platforms capable of predicting and preventing attacks before they occur.

By combining the capabilities of artificial intelligence with expert knowledge, Singularity MDR can adapt to any infrastructure, providing comprehensive protection for endpoints, cloud resources, and network environments. Real-world examples of its use in finance, healthcare, and retail show that this solution not only effectively prevents cyber threats but also helps maintain business stability during the most challenging attacks.


In light of the rapid evolution of technologies and the constant improvement of cyberattack methods, platforms like Singularity MDR will play a key role in the future of cybersecurity. Integrating new tools for threat prediction, enhancing regulatory compliance, and further automating security processes will enable companies to stay one step ahead of cyberattacks, reducing risks and increasing the efficiency of their IT infrastructures.

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